Description
Product Development
- Tech pack reviews and factory feasibility checks
- Fabric and trim sourcing (including sustainable options)
- Design-to-cost consulting and sampling strategy
Sampling and approval
- Proto, fit, SMS, and pre-production sample tracking
- Size set management and trim approvals
- Close coordination with design, QA, and buying teams
Merchandising support
- Brand / Customer Representation
- Critical Path Tracking
- Cross-Team Communication
Production Monitoring & Reporting
- Real-time factory updates (WIP, capacity, lead time)
- Inline and final inspection oversight
- Daily or weekly reporting via digital dashboards
Technical Support
- Troubleshooting spec issues and construction techniques
- On-call communication between buyer and factory technicians
- Guidance on embellishment, embroidery, wash effects, etc.
Supplier & Compliance Management
- Vendor onboarding and capability mapping
- Social compliance verification (SA8000, BSCI, etc.)
- Long-term sourcing strategy alignment
Retail Solutions
- Range Development for Retail
- Private Label & Brand Execution
- Visual Merchandising Alignment
- Retail QA & Audit Support
- Critical Path Monitoring for Retail Launches
Front-Office BPO
- Customer service
- Telemarketing
- Sales support
- Order processing
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